A Chlorine Filter was in high demand city-wide recently during an incident where too much Chlorine was added to Derbyshirses water supply.

The authorities issued a warning on Friday, March 11, to some locals in Derby and South Derbyshire not to use their water as it contained too much chlorine. Some were told not to use their systems for up to 36 hours. The demand for an effective chlorine filter became in high demand.

The water firm said four days later it would compensate affected customers, paying households £50 and businesses £100. Talk of a chlorine filter being offered was a suggestion also by many locals.

Food service business operators were unable to operate because they were unable to serve food. Mr Nix estimated the cost to his business was several hundred pounds at least and could be in the thousands.

LOSSES suffered by a local Derbyshire inn affected by this month’s chlorine alert could be in the thousands, its owner said.

He said: “The loss we suffered was considerable, far greater than £100. The accommodation side of the business and food side both had consequences. Having a commercial kitchen without a chlorine filter, we were told we couldn’t use the water for washing up.
“We also had people phone up and cancel their bookings. Many asking first if there was a chlorine filter on the premises. They would sooner stay at home than stay here not knowing when they would next be able to have a shower.”
People had been told not to flush their toilets to prevent the chance of the water splashing on to their skin. The chlorine level in the water was more than eight times the regular level, the Drinking Water Inspectorate revealed on Friday.

 

A local pub without a chlorine filter was also affected by the water contamination. Mr Hylton said the fact the pub did not serve food was the only thing that allowed him to keep it open.
He said: “It was inconvenient not being able to wash the glasses but we got round that. We told customers about the issue and they kept their glasses so we could refill them, then just washed them all on Sunday.
“We couldn’t have coped and would have closed down if we were serving food.”
Staff at the Bubble Inn, at Stenson, were told by customers about the water problem only to later find out it was not in the affected area.
But owner Connie Eleftheriou estimated he had still spent an extra £100 on bottled water and hand sanitiser. The Bubble will not receive compensation from Severn Trent.
Mr Eleftheriou said: “We did take all the precautions. It was a lack of understanding for a lot of people. I only knew about it from the customers.”
A spokesman from Severn Trent apologised to affected customers and said: “Businesses which received a ‘do not use’ letter have all been given £100 compensation. The compensation has already been credited to business water accounts and we’re writing to each customer to confirm this. We’re more than happy to speak with anyone to discuss compensation in more detail and we’ll consider each situation on a case-by-case basis.”
Many locals considering the installation of a chlorine filter as a longer term solution in preparation for this happening again.